Privacy and cookie policy
At Vincent Sheppard, we are committed to protecting your privacy and ensuring that your personal data is handled with care. This Privacy and Cookie Policy outlines how we collect, use, and protect your information when you visit our website, as well as your rights regarding your personal data.
Data Controller
Vincent Sheppard NV
Industriepark 5, 8587 Spiere, Belgium
VAT BE 0439 547 865
Email: info@vincentsheppard.com
Phone: +32 56 46 11 11
Data protection officer
Coralie Claeys
Email: privacy@vincentsheppard.com
Personal data
Data we collect
We may collect the following types of personal data:
Contact Information: Personal information such as name, email address, phone number, and mailing address.
Browsing Data: Information about your interaction with our website, including IP address, browser type, pages visited, and the time and date of your visit.
Transaction Data: Information related to purchases (through our webshop or directly though our sales team), such as payment details and order history.
Use of Your Personal Data
We use your personal data for the following purposes:
To provide and manage our services, including processing orders and payments.
To communicate with you regarding your account, orders, or inquiries.
To personalize your experience on our website.
To send you newsletters or marketing communications (if you have opted in).
To comply with legal obligations and protect our rights.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
Performance of a Contract: When necessary to fulfill our contractual obligations to you.
Consent: When you have given us explicit consent to process your data for specific purposes, such as receiving marketing communications.
Legitimate Interests: When processing is necessary for our legitimate interests, such as improving our services, unless those interests are overridden by your rights.
Sharing Personal Data
We may share your personal data with:
Service Providers: Third-party companies that assist us in operating our website, processing payments, delivering orders, and other business functions.
Legal Authorities: When required by law or to protect our legal rights.
We do not sell or rent your personal data at any time to third parties that are not part of Vincent Sheppard.
Cookies and tracking
Our website uses cookies and similar tracking technologies to enhance your experience, analyze site traffic, and serve targeted advertisements. We work with CookieFirst to manage your cookie preferences.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They allow the website to remember your preferences and actions over time.
Types of Cookies We Use
Essential Cookies: Necessary for the functioning of our website. Without these cookies, certain services and features cannot be provided.
Analytical Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
Marketing Cookies: Used to track visitors across websites to display ads that are relevant and engaging to the individual user.
Cookie Management with CookieFirst
We use CookieFirst to provide you with full control over your cookie preferences. When you first visit our website, you will be prompted to manage your cookie settings. You can adjust your preferences at any time by clicking the "Cookie Settings" link at the bottom of our website.
How to Manage Cookies
You can also manage or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
Your Rights
You have the following rights regarding your personal data:
Access: Request access to the personal data we hold about you.
Rectification: Request correction of any inaccurate or incomplete data.
Erasure: Request deletion of your personal data under certain circumstances.
Objection: Object to the processing of your data for direct marketing purposes.
Of course, you are and remain the owner of your personal data. Should you have any questions about our Privacy Policy or about your personal information, let us know via privacy@vincentsheppard.com. Our Data Officer will be more than happy to help you with your questions.
Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Changes to This Policy
We may update this Privacy and Cookie Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top.
Copyright
On this website you will find information, images, photographs, designs, trademarks, products, patterns, models, advertising etc., which are the exclusive property of or given in license to Vincent Sheppard NV. These materials are protected by intellectual property rights, unless otherwise noted. All marks and logos displayed on this website are exclusive property of Vincent Sheppard NV, unless otherwise noted.
Reproduction (except for private, personal and non-commercial use), distribution, publicationn transmission, modification, in whole or in part, sale and any other use of the above-mentioned material without referring to Vincent Sheppard is forbidden. No right, title or other claims of ownership or license may be deemed assigned to you as a result of downloading and/or copying these materials.